A nearshore leader of Contact center and business process outsourcing solutions. NPIC makes an ideal partner for organizations looking for reliable nearshore service with uncompromising integrity, quality and value.
Inbound Call Center
Every single call routed in our Inbound Call center is handled by a highly trained.
Data Entry Services
Align with customer needs and provides versatile team extension with high efficiency
Outbound Call Center
Equipped with all the latest tools to make successful marketing calls service.
- Customer Support Services
Includes Technical Support Service, Help Desks, Order Taking, Reservations / Bookings, Call Pre-screening, Response Handling and Message Taking
- Quality Assurance Services
Our experienced QA staff provides scoring and monitoring of both telemarketing, transcription and data services to ensure accuracy and quality expectations are met, carrying out comprehensive observations and delivery of meaningful and actionable feedback to our clients.
- Transcription Services
Guaranteed consistent high quality conversion of your audio-video to text output voice transcription.
- Inbound/Outbound Telemarketing Service
Our centers experience covers both consumer and business to business markets, promoting both products and services. Services include development of new customers, database building and cleaning, prospect qualification and market research.
- Data Entry, Research & Gathering
Our expert team gathers vital information and offers extensive research services which enable you to attain business excellence.
- Leads Generation
Quality leads are the lifeblood of any Organization. But acquiring efficient and reliable leads that meets your requirements can be a daunting task. We offer Exclusive Lead (Guaranteed 100% )for Final Expense, Life Insurance, Health Insurance, Auto Insurance, Real Estate, Dental, Mortgage, Vision, Home Security and more.