Welcome to
NPI Communications Inc.

Who We Are

Why Choose US

What We Do

NPI Communications provides a variety of services covering a broad range of industry sectors

Customer Support Services

Includes Technical Support Service, Help Desks, Order Taking, Reservations / Bookings, Call Pre-screening, Response Handling and Message Taking

Transcription Services

Guaranteed consistent high quality conversion of your audio-video to text output voice transcription.

Data Entry, Research & Gathering

Our expert team gathers vital information and offers extensive research services which enable you to attain business excellence.

Quality Assurance Services

Our experienced QA staff provides scoring and monitoring of both telemarketing, transcription and data services to ensure accuracy and quality expectations are met, carrying out comprehensive observations and delivery of meaningful and actionable feedback to our clients.

Inbound/Outbound Telemarketing Service

Our centers experience covers both consumer and business to business markets, promoting both products and services. Services include development of new customers, database building and cleaning, prospect qualification and market research.

Leads Generation

Quality leads are the lifeblood of any Organization. But acquiring efficient and reliable leads that meets your requirements can be a daunting task. We offer Exclusive Lead (Guaranteed 100% )for Final Expense, Life Insurance, Health Insurance, Auto Insurance, Real Estate, Dental, Mortgage, Vision, Home Security and more.*

Superior customer service is what enables companies to keep customer loyalty and build lasting relationships. Today, because of customers’ ever-evolving expectations, businesses held to higher standards. To accomplish quality customer service with perfection and resources like stringent infrastructure, a large team of support agents, state-of-the-art technology, NPI Communications Inc. should come to mind.

Since our establishment in 2001, we have been rendering preeminent customer support services. We always make sure our clients never have to settle for less. We provide a wide range of customer support services including, but not limited to; technical support service, identifying customer needs, answering questions and providing solutions to issues, help desk services, order-taking, reservations and bookings, call pre-screening, response handling and message taking.

Our time-saving transcription service makes it easy for organizations with limited budgets to get their work done. We make it easy to get your audio file transcribed without breaking your wallet.

With a simple upload of a media file, our team of transcribers will transcribe your video or audio file to 98% accuracy. Once you have uploaded your file our team will get to work providing you with a complete transcription. We guarantee consistent, high-quality conversion of your audio-video to text output voice transcription.

Customer satisfaction is the primary goal of the call center industry. It is very important that customer service is of the highest quality. We love to help you provide the best customer service to your customers through our call center Quality Assurance (QA) services. We have been providing call center quality monitoring services for over 15 years, and are among the leaders in the industry. Our QA standards are well above the industry average and speak volumes of our commitment and focus on customer satisfaction. Our experienced QA staff provides scoring and monitoring to ensure accuracy and quality expectations are met. In addition, comprehensive observations and meaningful and actionable feedback is delivered to our clients.

Our expert team will enter, gather and/or record any potentially useful data thoroughly, accurately, and systematically, using field notes or other suitable means.

We understand that data is one of the most crucial elements of your firm and that accurate and efficient data entry is critical for executing transactions, decision making, and customer support. As an outsourcing data entry service provider, we realize that there is an increasing need for better quality, offered along with a competitive cost advantage. By outsourcing your data entry requirements to us, you can greatly reduce the infrastructural demands on your firm, doing away with the need for hardware/software installations, technical maintenance, and human resource recruitment and training.

Our skilled staff has a thorough understanding of documentation and comprehensive experience in document coding. We can also review documents and locate specification requirements efficiently and accurately. Our data entry and extensive research services are guaranteed to help your company attain business excellence.

Our center’s experience covers both Business to Consumer and Business to Business markets in promoting products and services. Some of our telemarketing services include: development of new customers, database building and cleaning, prospect qualification and market research.

Quality leads are the lifeblood of any organization. Acquiring efficient and reliable leads that meet your requirements can be a daunting task. NPI Communications Inc offers exclusive leads (guaranteed 100%) for final expense, life insurance, health insurance, auto insurance, real estate, dental, mortgage, vision, home security and much more.
For more information, check out our lead generation website The Leads Pro.

Get in Touch With Us

Get In Touch

Would you like to know about us? Are you interested in knowing what we have to offer to increase your business's productivity and profits.
Leave us a message using our contact form or contact us with one of the available options below.

The Office

  • Address: East Berbice-Corentyne, Guyana
  • US Office: 11 Ruth Street Owego. NY 13827
  • Phone: (592) 337-1578 / 954-337-1448
  • Toll Free #: +1 800-304-1570
  • US Office #: +1 607-427-3662
  • Email: info@npicommunications.com